Learning Spaces Associate (Lincoln, NE)

Learning Spaces Associate (Lincoln, NE)

Job Description Summary:

Assist the Learning Spaces team by providing excellent front-line customer service, both in person and remotely, to users in campus learning spaces. Assist faculty, staff, and students with technology in a teaching and learning environment. Troubleshoot issues with computer and related systems at the time of the issue and after-the-fact in all supported spaces on campus. Identify reoccurring problems and provide suggestions on long term improvements to learning spaces. Provide installation support as needed on learning space projects including equipment installation, equipment setup, asset management, and documentation.

This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

Position Details: https://uofnebraska.sharepoint.com/:b:/s/nu-SystemHR-Public/EfFZnRNCpYFDp_AwQHhZLD4BTm5A2rJuosxr7MSyfqLT9g?e=iWnrXM

Position Announcement:

Qualifications:

Two years of post-secondary education; equivalency considered

Two years of customer service experience with demonstrated knowledge of computer systems; required

Must have strong communication skills, both oral and written communication; required

Must be able to work independently and as part of a team; required

Strong organizational skills; required

Ability to work in high pressure environments; necessary

Bachelor's degree; preferred

Experience supporting audio/visual systems including video switching and projection, audio reinforcement, and control systems; preferred

Experience in computer related training; preferred

Special Instructions to Applicant:

This position has an annual salary of $44,500 and will be located in Lincoln, NE. Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

Please note: Sponsorship will not be offered for this position.

If you should need assistance with your application, please call 402-472-3701.

The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.

To apply, visit https://apptrkr.com/5791564

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. The University of Nebraska is an Equal Opportunity/Affirmative Action and E-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation, or protected veteran status. All positions opened at the University of Nebraska are subject to veterans’ preference.

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