Systems Administrator

OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work. IF this sounds like the type of team and environment you want to be a part of apply today!

Position Summary: Systems Administrator at OrthoNebraska is pivotal in maintaining and supporting the hospital's IT infrastructure to ensure seamless operation and support for clinical and administrative activities. This role involves supporting and maintaining complex systems, managing and administrating IT system, and resolving advanced technical issues. The Systems Administrator works closely with IT and clinical teams to maximize system reliability, ensure data security, and support the hospital's mission to provide exceptional care.

Position details

Position requirements

Education: Associate's degree in Computer Science, Information Technology, or a related field is preferred but IT experience and professional certifications will be considered in place of a degree.

Licensure: N/A

Certification: N/A

Experience: 2 years of technical support or system administration experience

Required Knowledge/Skills/Abilities

• Knowledge and experience with MS Office 365, Microsoft Entra ID, Active Directory, Group Policy, DHCP/DNS, and basic networking principles.
• Knowledge of Horizon VDI environment, VMware vSphere, or other virtualization platforms a plus.
• Strong knowledge of information security best practices.
• Ability to implement IT system upgrades.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills and the ability to interact with various stakeholders.

Essential Job Functions

• Own and support various applications and systems involved in the day-to-day operation of the company, ensuring their smooth operation and addressing any issues that arise.
• Build support documentation, knowledge articles, and cross train other IT staff on systems.
• Help Administrate and Maintain MS Office 365, Microsoft Entra ID, Active Directory, Group Policy, DHCP/DNS, and MS Intune to ensure seamless integration and functionality.
• Assist in the Maintenance and Administration of the Horizon VDI environment, including desktops and applications, to provide a stable and efficient virtual desktop experience.
• Responsible for working with Systems Engineers and Technical Support Staff to maintain systems to deploy and manage Windows workstations, mobile devices, and applications reliably and efficiently.
• Assist with Administration of Disaster Recovery Systems to ensure business continuity.
• Provide support to end users on a variety of issues, ensuring timely and effective resolution, including assisting Technical Support Staff in covering inbound calls during peak hours and as needed during staff PTO.
• Document, track, and monitor problems to ensure a timely resolution.
• Respond to security incidents involving end user systems.
• Ability to work on after hour/weekend projects as required as well as be part of an on-call rotation.
• Employee is responsible for all other duties as assigned for which competency has been demonstrated.

Physical requirements: This position is classified as Medium Work in the Dictionary of Occupational Titles, requiring the exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.